| Truck Freight:
Customer is responsible for all shipping charges and extras (such as a lift gate or appointment). Don't let this scare you, we get some awesome rates. For rates or for more information, email us.
During checkout, select Truck Freight (Items Over 150 lbs): To Be Quoted, and we will contact you shortly after you place your order. For a quicker and more accurate quote, please give us any additional shipping information necessary during checkout (in the Comments field)
When Shipping Via Truck Freight or Common Carrier:
Machinery and some very large orders may be delivered by a large (18-wheeler, in most cases) truck. The truck must be able to access the place of delivery.
All our shipments are carefully wrapped (and strapped to a skid, if necessary), for added protection. Note any missing items or any damage on the bill of lading, retain a copy, and notify the carrier and us immediately.
Please inspect all packages upon delivery. Any damages or shortages MUST be noted on the bill of lading at the time of delivery. Please make sure to retain a signed copy for yourself. By US commerce law, all damages are the responsibility of the consumer. We will assist as fully as we can.
There is a $20.00 appointment charge if you wish to have the carrier contact you to schedule delivery. It is the customer's responsibility to schedule delivery with the carrier once shipped. Any storage fees, lift gate services, or handling fees incurred will be the customers responsibility at the time of delivery.
Lift gate service means that the freight is simply lowered to the ground. It is the customer's responsibility to move it from there. Arrangement for a lift gate delivery may involve an extra day or two shipping time.
A suggestion for residential deliveries: often we can arrange for you to pick up your shipment from the local terminal of our freight company. You may then get an even lower price, as much as 40%. So consider borrowing a truck or trailer or recruiting a friend/relative that has one. For more information email us.
International orders:
International freight will be quoted prior to shipment. Customer takes ownership of merchandise once it ships.
All taxes, Tariffs and additional charges are the responsibility of the customer. TOOLCORRAL will only charge the actual freight charge. We do not handle or negotiate taxes or tarriffs. We suggest contacting a freight forwarder to ease with the handling of your purchases.
Please understand we can't be responsible for border delays, customs denials, or other delays.
Some manufacturers may not honor warranties outside of the United States, please check with the manufacturer to see if the tools' warranty will be honored for items imported from the US.
Approved payments for international orders are Credit Cards, Wire Transfer, or Check (may delay order).
Regulatory Requirements: All our power tools meet US requirements and require between 110-120 volts, but we can't promise that the tools will meet your country's regulations (i.e., CSA, CA, or UL approved, etc.). You should check with the manufacturer prior to placing your order. This is your responsibility.
Note on Rebates: Most mail-in rebate offers are valid for US residents only. Please check the rebate details and forms closely before ordering.
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